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Return & Complaint

Here you will find all the information you need about returns and complaints regarding your fleeky order.

I want to return my product within the 30-day money-back guarantee, what do I have to do?

To make a return, please contact our customer service either via our service mail [email protected], via our chat or via our contact form. Here we will provide you with your return slip for the return. For faster processing, please quote your order numb

The wrong item was delivered or an item is missing completely.

We are really sorry about that! You can contact our customer service either via our service mail [email protected], via our chat or via our contact form. We will then find a quick solution for you so that we can process your new order as quickly as poss

How high are the return costs?

The return is free of charge for you. We will pay the costs for your return.

Transport damage - My parcel was damaged during shipping

When you receive the package, please check if the packaging is damaged. If it should happen that your delivery is damaged during transport, a complete delivery cannot be guaranteed. In this case, you should not accept the parcel and return it to the