Transport damage - My parcel was damaged during shippingUpdated a year ago

When you receive the package, please check if the packaging is damaged. If it should happen that your delivery is damaged during transport, a complete delivery cannot be guaranteed. In this case, you should not accept the parcel and return it to the delivery person. The package will then be inspected and further action will be taken, such as redelivery or refund.

If you are unable to use your product, please contact the supplier with a claim.

You can also contact our customer service either via our service mail [email protected], via our chat or via our contact form. We will then find a quick solution for you so that we can process your new order as quickly as possible.