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Questions about our products

Why didn't my eyelash lift work?

There can be several reasons why your lash lift application didn't work. Take another look at all the steps of the application and try to find out what the problem could be with our tips. -Did you choose the right silicone pad?. -Did you follow the a

Why did my Browlift result only last a few days?

This can be due to various factors. The lotions must not touch each other to achieve the desired effect. Therefore, you should always use two different applicator sticks. Too short an application time can also have a negative effect on the result. Al

My eyebrows curl after application, what can I do?

You probably left the lotion on too long or didn't fix the hairs smoothly enough on the skin. But that is not a problem! You can simply repeat the application and please pull the eyebrows upwards with the glue very smoothly. The lotions should not be

My skin reacts irritated to the application, why?

Basically, we recommend carrying out a patch test before application. Apply a little lotion to the crook of your arm and leave it on for up to 24 hours. If your skin is irritated, you will probably notice this after just a few minutes. It is importan

My eyebrows feel very dry and brittle after application, what can I do?

It is best to give your eyebrows daily care. It is best to use conditioner (24 hours after application) and leave it on. Some hair needs more care, as well as after a normal hair colouring or treatment.

How long do I have to wait with my second application if I did something wrong with the first one?

If the result is not to your liking, we recommend that you go through the individual steps again and follow our tips and tricks to ensure that the second application is successful. You can do this directly after the first application without damaging

Can I do the treatments during pregnancy?

The application is not harmful and can be carried out during pregnancy without any problems. However, we strongly recommend that, whether pregnant or not, an allergy test is carried out before use to exclude the possibility of an allergic reaction be

Should I colour the eyebrows before or after the Browlift?

The eyebrows should be tinted after the Browlift application, otherwise the lotions will remove the colour from the eyebrows. Remember to remove all adhesive residue before tinting.

Which Browhenna colour should I use for my eyebrows?

This question is very individual, as we don't know what your eyebrows look like. We would recommend that you start with a lighter shade so that the result is not too dark. Depending on the result you want to achieve, you can also go for a darker colo